1. Information We Collect
MediAlly collects information to provide you with a reliable medication management experience. The data we collect falls into the following categories:
App Usage Data
MediAlly does not require you to create an account. When you enable iCloud sync, the app uses your iCloud account (managed by Apple) to authenticate and sync data across your devices. We do not collect or store your Apple ID, email address, or any identity information directly.
Medication Data
We store medication names, dosages, schedules, refill dates, and any notes you add. This data is core to the app's functionality and is stored locally on your device using secure on-device storage, with optional syncing via iCloud.
Health Indicator Data
MediAlly includes a built-in health indicator tracking feature that allows you to record numeric values, scale ratings, boolean states, and composite measurements. This data is stored locally using secure on-device storage with optional iCloud sync. MediAlly does not integrate with Apple HealthKit. All health indicator data remains within the app's own data storage.
AI Medication Identification
When you photograph or upload medication packaging, the image information is sent to our AI service for medication identification. If the medication is an FDA-approved drug, the AI will further match it against the FDA database to provide precise medication details. When you use the medication translation feature, medication details (generic name, brand name, manufacturer, indications, dosage form, and administration method) are sent to our AI service for translation. All data transmissions are encrypted and authenticated. Our AI services process your data solely to return the requested result and do not retain your data after processing is complete. No medication data is stored on our servers beyond the duration of the request.
Device & Usage Information
We collect anonymous, aggregated usage statistics such as crash reports and performance metrics to improve app stability. This data is collected through Apple's standard analytics and does not include personally identifiable information.
2. How We Use Your Information
The information we collect is used solely to deliver and improve MediAlly's services:
- Medication reminders and adherence tracking to help you stay on schedule.
- Cross-device sync via iCloud so your data is consistent across iPhone, iPad, Mac, and Apple Watch.
- Secure data sharing with family members or caregivers through iCloud, when you explicitly enable it.
- AI-powered medication identification from packaging photos, with FDA database matching for approved drugs.
- AI-powered translation of medication names and details into your preferred language.
- Anonymous analytics to identify bugs, monitor performance, and guide feature development.
We do not use your data for advertising, marketing, or any purpose beyond operating and improving the app.
3. Data Storage & Security
MediAlly is designed with a privacy-first architecture:
Local Storage
Your medication data is stored locally on your device using Apple's secure on-device storage. Local storage is encrypted by iOS, iPadOS, and macOS using device-level encryption (FileVault or Data Protection), ensuring your data remains secure even if your device is lost.
Cloud Sync
When iCloud sync is enabled, your data is transmitted to and stored in your iCloud. All iCloud data is encrypted in transit using TLS and encrypted at rest on Apple's servers. Apple manages the encryption keys and security of your iCloud data in compliance with their standard security practices.
AI Service Data
Data sent to our AI services for medication identification and translation is transmitted over encrypted and authenticated connections. Our services process this data in real-time to generate results and do not persistently store any user-submitted medication data. Processed results are cached locally on your device for offline access and performance.
4. Data Sharing
Family & Caregiver Sharing
MediAlly allows you to share your medication records with designated family members or caregivers through iCloud sharing. Sharing is initiated only by you, and recipients can only view the data you explicitly choose to share. You may revoke sharing at any time.
No Third-Party Data Selling
MediAlly does not sell, rent, or trade your personal data to third parties for any purpose. We do not use third-party advertising networks, data brokers, or analytics services that collect personally identifiable information.
Legal Requirements
We may disclose your information if legally required to do so, such as in response to a valid subpoena, court order, or government request, or to protect the rights, property, or safety of MediAlly, our users, or the public.
5. Your Rights
You have full control over your data. Specifically:
- Access. You can view all your medication records directly within the app at any time.
- Deletion. You may delete individual medication entries or all your medication data and associated records at any time. Deleted data is removed from both your device and, if iCloud sync is enabled, from iCloud.
- Correction. You can edit any of your medication records, including names, dosages, schedules, and notes, at any time.
- AI Data Control. You can choose not to use the photo identification or translation features, in which case no data will be sent to our AI services.
6. Children's Privacy
MediAlly is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will take prompt steps to delete it. If you believe a child under 13 has provided us with personal information, please contact us immediately.
7. Changes to This Policy
We may update this Privacy Policy from time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by:
- Updating the "Last updated" date at the top of this page.
- Posting a prominent notice within the app.
- Sending an email notification if the change significantly affects how your data is handled.
Your continued use of MediAlly after changes are posted constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
We aim to respond to all inquiries within 3 business days.
9. Disclaimer & Important Notice
Not a Medical Device
MediAlly is a medication management and reminder tool. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before making any changes to your medication regimen. The app's reminders and adherence data are provided for informational purposes only and should not be used as the sole basis for medical decisions.
Health Data Sensitivity
Medication data is sensitive personal health information. We encourage you to enable device passcode and, if available, biometric authentication to protect access to MediAlly and the data it contains.
10. Data Retention
Your data is stored on your device for as long as you use the app. If iCloud sync is enabled, data persists in your iCloud account according to Apple's data retention policies. If you delete the app from your device, all locally stored data is permanently removed. Data synced via iCloud can be managed through your iCloud settings. We do not retain any of your data on our servers beyond the duration of API request processing.